All About Home Cleaning Service Agreement & Indemnification

This cleaning services agreement is entered into  between Silk Aurora Pty Ltd trading as All About Home Cleaning and/or All About Home appointed Cleaning Contractor (Service Provider), and Client, collectively known as the “Parties”. The Client seeks to obtain facility cleaning services from the Service Provider, and, The Service Provider agrees they are capable and willing to meet all requirements outlined in this contract.


The following expressions shall have the following meanings:

      • Service Provider” means SilkAurora PTY LTD Trading As All About Home Cleaning, whose registered office and company registration number are detailed on the website.
      • Client” means any person or company / body corporate who purchases Services from the Service Provider.
      • Cleaning Contractor” means an insured and vetted cleaner supplied by the Cleaning Contractor to the Client to provide the services detailed in the website estimates.
      • Estimates or Proposal” means a statement of work, quotation or other similar document describing the Services. “Services” means the services as described in the Estimates or Proposal and includes any materials required to complete the work.
      • Terms and Conditions” means the terms and conditions of supply of Services as set out in this document and any subsequent terms and conditions agreed in online by the Supplier at the time of booking.
      • Agreement” means the contract between the Supplier and the Client for the provision of the Services incorporating these Terms and Conditions.

Independent Contractor

The Service Provider is in agreement they are not an employee of the Client and will act as an independent contractor for the term of this cleaning service contract. The Contractor and the Client acknowledge that this Agreement does not create a partnership or joint venture between them, and is exclusively a contract for service.

The Indemnifying Party agrees to indemnify and save the Indemnified Party, and All About Home’s Cleaning Contractors harmless from and against any and all claims, liability, loss, expenses, suits, damages, judgments, demands, and costs (including reasonable legal fees and expenses) arising out of

(i) the acts or omissions of Indemnifying Party, and All About Home Cleaning and its appointed Cleaning Contractors in connection with domestic house cleaning and general house cleaning duties ; or

(ii) any accident, injury or death to persons, or loss of or damage to property, or fines and penalties which may result, in whole or in part, by reason of All About Home Cleaning except to the extent that such damage is due solely and directly to the negligence of the Indemnified Party.

Each party agrees to indemnify and hold the opposite party harmless against any and all liability or damages without limitation. The indemnification clause of this cleaning services agreement shall survive the termination or conclusion of this agreement and shall remain in effect for a term of 12 months following conclusion or termination of this agreement.

Return of Property

Upon the expiry or termination of this Agreement, the Contractor will return to the Client any property, documentation, records, or Confidential Information which is the property of the Client.

Modification of Agreement

Any and all amendments to this cleaning services contract shall be submitted in writing and signed by both Parties. No amendment, modification, addition, or extension of this cleaning services contract shall be considered binding if not conducted in the prescribed manner.


Customer may cancel a visit by the Cleaner, except in exceptional circumstances where cleaner has already started their cleaning job or completed their job then the Customer shall remain liable to pay the Service Provider’s fees.

In exceptional circumstances at the sole discretion of the Service Provider may also cancel, alter/change/shift booking date 24hrs prior commencement of any job their booking prior commencement of any job.

Either party may terminate this Agreement by 24hrs notice in verbally in person or via email/ or by phone to the other.

Upon the expiry or termination of this Agreement, the Contractor will return to the Client any property, documentation, records, or Confidential Information which is the property of the Client.

Entire Agreement

This cleaning services contract shall constitute the entire agreement and shall replace any and all written or verbal agreements before this agreement.

Governing Law

Any and all legal manners related to this cleaning services contract shall be subject to jurisdiction in the state of Queensland, Australia. The Parties agree that in the instance of a disagreement both parties will seek mediation from a neutral arbitrator before seeking remedy through a court of law.


Should any single term of this contract be held as unenforceable or illegal, the term shall be replaced with a similarly enforceable term. Upon the replacement or cancellation of any term of this agreement, all remaining terms will remain in full effect.


Both parties are in agreement to all terms and conditions above and will, to their best abilities, fulfil all aspects of this cleaning services contract.

Date:  Time: 
Agree by: Silk Aurora Pty Ltd trading as All About Home Cleaning and its Contractors
Agree by: Client

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